Dre’as
Just got my AMG here. Love it.Haven't gone in for service yet. Will update if my experience changes.
Chaz Hendrickson
Fast friendly service. These guys and gals are awesome. Sean M. In service is above and beyond outstanding in customer.
Tom Deverell
I just purchased a new 2021 GLE53 from Ed Suriano.I was very please with how he handled the whole long process.Calm and professional, very knowledgeable abut the car and just super helpful. All the terms and conditions were just as we discussed. Tom
Mike W.
I can't say enough about how well they do things here. The entire team is committed to excellence and I appreciate their service.
Mighty mighty Trojan
There's about 3 or 4 REALLY great reasons to come here vs Carlsbad, any of the OC ones and Temecula.1. Free soda. Personal was sold on orange soda and the Dr Pepper.2. There's a older black gentleman (forgot his name) that is a true professional that goes beyond his job to get you everything you need and more. Plus he's super awesome.3. The music! ❤ you are pumped and excited the whole time.4. The secretary. As if the car's weren't eye candy already. If you walk up in there with your wife.. I'm sorry for you.Overall the place is getting better. A year ago it SUCKED but it's gotten better. I have bought three cars from them. This last recent one is the best experience. I look forward to bring my car in for a check up.. eye candy and ice cold orange soda with EDM going.
Thomas King
Service advisor's personal care and attention was excellent, for a second time in with the car.
Vincent Ivory
Brian Howe and the service team did an exceptional job servicing my SL. From diagnosing to advisement, the communication in keeping me up-to-date was something that really impressed me! The courtesy car really eliminated the pressure of commuting back and forth to work while the the repairs were going on. My hats off to the entire MB team!!! You have a customer for life!!!!Thank you!!Vincent Ivory
Timothy Smart
I’ve been doing business with this Mercedes Benz location for a while. They always seem to get the job done right each time. I appreciate them being fair with pricing especially when it comes to pricing
L U K E
Car was done as promised. Sean did a great job of explaining everything and gave us discounts where possible.
tonny calalay
Nice facility and great choices of items for customers at the lounging area. Need to add more shuttle service, I have to go back the next day just to get my car.
Dale Martinez
Mercedes Benz of Escondido just serviced our car. This was my first time visit for service at their facility. We were greeted promptly and everyone took care of us. Michelle and Sean in service explained all of the details of our car many of which we were never told by other dealers. Michelle checked us all in and made sure that I was kept in the loop with status of my car and things that need attention soon. They are not pushy to get service done and they made sure we were happy with our service pricing and they gave us a loaner vehicle so our daily life could move along like normal. I would highly recommend taking your Mercedes to Escondido MB and check out their great team and service. If you need to wait for your vehicle they have a great lounge with coffee and donuts, cookies and candy dispensers which I love. Overall, my husband and I were impressed with our experience.
S. B. (Dewey B.)
This is our 2nd MB SUV purchase from MB of Escondido. Chuck McVay is very personable, accommodating, and professional. He came in on his day off to close the deal tonight.Michelle from Finance was very kind, knowledgeable, and helpful, as well. Come see them...they'll make you feel comfortable, welcomed, and appreciated. Thank you, MB of Escondido!
Tyson Passey
I have two words -Sean Manshadi.He is the best service rep I have yet to encounter at any dealership. He is responsive, precise and always patient with my lack of knowledge. I had a major engine issue and he handled it! I'm very grateful for his help and it's nice to have confidence in a dealership because of him.